Return Policy

At Southport Beauty Boutique, we want you to love every purchase. If you're not completely satisfied, we're here to help.

Returns

You have 15 days from the date your package was delivered to request a return.

To be eligible for a return, items must be:

Unused and unopened
In the same condition that you received them
In the original packaging with all tags attached

Non-Returnable Items

The following items cannot be returned:

Opened or used beauty products
Sale or clearance items
Gift cards

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–7 business days.

How to Initiate a Return

To start a return, please contact us at info@southportbeautyboutique.com with your order number and reason for return. We will provide you with return instructions.

Exchanges

If you received a damaged or defective item, we will gladly exchange it. Please contact us within 15 days of delivery.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.